Refund policy

Refund Policy for MMSJ

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our refund policy below:

Refund Eligibility:

• We only accept returns on unopened products. This means the item must be in its original packaging, sealed, and in resalable condition.
  
• Unfortunately, we cannot accept returns on opened or used items.

Return Process:
1. Initiate a Return:

• If you have an eligible item, please contact our customer service team within 30 days of your purchase to initiate the return process.

2. Shipping Costs:

• Customers are responsible for the shipping costs associated with returns. We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

Refund Method:

•  Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

Non-Refundable Items:

• Please note that any items purchased on sale or clearance are final and cannot be returned.

If you have any questions or need assistance with your return, feel free to reach out to our customer service team at latterdaysillies@gmail.com.

Thank you for understanding, and we appreciate your support of MMSJ!